Refund policy

Due to hygiene and safety reasons, we do not accept returns on cosmetic and makeup products once they have been delivered.

All sales are final. Please make sure to carefully review your order before completing your purchase.

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If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery via our Contact Form.

Please include:

• Your order number

• Photos of the product

• A description of the issue

If the issue is confirmed, we will send a replacement or issue a refund.

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Orders can be cancelled within 12 hours of purchase. After this time, your order may already be processed and shipped and cannot be cancelled.

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We are not responsible for delays caused by the courier, customs, or incorrect shipping information provided by the customer. Please make sure your shipping address is correct before placing your order.

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For any questions, please contact us via our Contact Form on our website.